We want to update you on the steps we will be taking to protect both you and our staff during the COVID-19 outbreak.  We will be operating on modified schedule beginning Saturday, May 9th through June 5th. We will reopen for weekend drop-off and pick-up. Our weekend drop-off and pick-up hours will be 9-11am and 3-5pm. We will also resume grooming appointments on Saturdays. In an effort to support our first responders and essential workers, beginning Monday, May 11th through Friday, June 5th, we will be open one hour earlier and one hour later on weekdays. Our weekday hours for drop-off and pick-up will be 6-11am and 4-8pm.  We will update you with any changes as they occur.  

During this time, we will be conducting daycare playtime in small groups or private sessions. Dogs will be rotated throughout the day and will NOT be in group play all day. You MUST make sure to have a reservation for your dog to attend daycare or boarding during this time. We need to safely staff each day based on the number of dogs at our facility. Please call us at 301-738-6781 or make a reservation online through your customer portal.  We ask that you confirm or cancel any future boarding reservations to allow us to staff accordingly. This pandemic has an enormous impact on our business and we will do our best to remain open and safely care for your 4 legged family. 

To keep interactions to a minimum, we ask that upon arrival, you enter through the first set of doors and ring the doorbell. Our staff will then come to unlock the second door and let your dog into the facility. We will ask you to unleash your dog in the entry way and keep your collar and leash with you. Please only bring any necessary food and medication. Only one person should enter the building at a time. Pick up will operate the same way as drop off. Calling us as you are arriving will help expedite the process. You can also ring the doorbell. We ask for your patience during these times. Only staff will be allowed inside the building beyond the second doors in our lobby. 

We will require a credit card saved on file to process payment each day. You can add a credit card to your account through your customer portal  as well as purchase any daycare packages.

For the safety of our staff and all of our clients, if you are coughing, have a fever or shortness of breath, or believe you have been exposed to the virus, please do not enter our building. We hope everyone stays safe during this unprecedented situation. If you have any questions please email us at info@sniffersdoggieretreat.com or call us at 301-738-6781.

We appreciate your support during this time and hope we can continue to offer your dogs a fun, enriching day!

Thank you,

SNIFFERS Doggie Retreat Staff