We want to update you on the steps we will be taking to protect both you and our staff during the COVID-19 outbreak.
We will be operating on modified schedule beginning Tuesday, March 17th through Sunday, March 29th. We will update you with any changes as they occur as well as plans for Monday, March 30th. Drop-off and pick-up hours will be 7am-11am and 4pm-7pm Monday – Friday. We will not be open for daycare on weekends (3/21-22 & 3/28-29).
During this time, we will be conducting daycare playtime in small groups or private sessions. Dogs will be rotated throughout the day and will NOT be in group play all day. You MUST make sure to have a reservation for your dog to attend daycare or boarding during this time. We need to safely staff each day based on the number of dogs at our facility. Please call us at 301-738-6781 or make a reservation online through your
customer portal. We ask that you confirm or cancel any future boarding reservations to allow us to staff accordingly. This pandemic has an enormous impact on our business and we will do our best to remain open and safely care for your 4 legged family.
To keep interactions to a minimum, we ask that upon arrival, you enter through the first set of doors and ring the doorbell. Our staff will then come to unlock the second door and let your dog into the facility. We will ask you to unleash your dog in the entry way and keep your collar and leash with you. Please only bring any necessary food and medication. Only one person should enter the building at a time. Pick up will operate the same way as drop off. Calling us as you are arriving will help expedite the process. You can also ring the doorbell. We ask for your patience during these times.
We will require a credit card saved on file to process payment each day. You can add a credit card to your account through your
customer portal as well as purchase any daycare packages.
For the safety of our staff and all of our clients, if you are coughing, have a fever or shortness of breath, or believe you have been exposed to the virus, please do not enter our building. We hope everyone stays safe during this unprecedented situation. If you have any questions please email us at email@example.com or call us at 301-738-6781.
We appreciate your support during this time and hope we can continue to offer your dogs a fun, enriching day!
SNIFFERS Doggie Retreat Staff